Sends up to 10 SMS or 1,500 characters in one go. Our platform will ensure they are displayed the way you intended on any device.
A maximum of 11 character names, which the buyer can send to the customer via text SMS with his name or brand. Masking text SMS is only one-way SMS.
According to the rules of MNO, masking name or sender ID can be registered in a maximum of 11 alphabets.
No, at present, only the English A-Z and 0-9 alphabets can be used to register masking name or sender id.
SMS credits will add your previously unused credits to the new account balance when you recharge your account.
Our SMS Transactions Per Second (TPS) is 400. So our SMS system can send up to 400 SMS per second.
You can send SMS on behalf of a foreign institution operating in Bangladesh, provided they have received government approval for bulk SMS services.
We offer real-time SMS delivery reports via both our portal and API. Additionally, we provide daily and monthly exportable reports, along with detailed SMS reports that include delivery status (DLR), usage data, and transaction history.
In general, 160 characters are counted as one SMS for messages in English, while 70 characters are counted as one SMS for messages in other (Unicode) languages. Additionally, if a message exceeds one SMS in length, three characters are used to join each part, as per global telecom standards.
Yes, you can send OTP SMS through XEN SMS. However, only local OTP SMS traffic is allowed. Sending international OTP SMS traffic is prohibited and punishable under local law.
If you are dissatisfied with the service, you are entitled to a refund within 30 days. For more details, please refer to our refund policy here.
New accounts are typically activated within half an hour after submitting the required documents. However, if a document cannot be verified, the activation process may take longer.
