Sends up to 10 SMS or 1,500 characters in one go. Our platform will ensure they are displayed the way you intended on any device.
A maximum of 11 character names, which the buyer can send to the customer via text SMS with his name or brand. Masking text SMS is only one-way SMS.
According to the rules of MNO, masking name or sender ID can be registered in a maximum of 11 alphabets.
No, at present, only the English A-Z and 0-9 alphabets can be used to register masking name or sender id.
SMS credits will add your previously unused credits to the new account balance when you recharge your account.
Our SMS Transactions Per Second (TPS) is 400. So our SMS system can send up to 400 SMS per second.
You can send SMS on behalf of a foreign institution; if they are operating in Bangladesh subject to government approval may receive bulk SMS service.
We provide real-time SMS delivery reports from both the portal and API. We also offer daily and monthly exportable reports and details SMS reports with DLR, usages, and transaction history.
Generally, 160 Characters are counted as 1 SMS in the case of the English language & 70 in other (Unicode) languages. Also, three characters will be lost for joining the SMS if the SMS part is more than 1 SMS as per the global rules of Teleco.
Yes, you can send OTP SMS from XEN SMS. We only allowed local OTP SMS traffic. Any international OTP SMS traffic is prohibited and punishable by local law.
If you are unhappy with the service, you are entitled to a refund within 30 days. You can find the refund policy details here
The new account is usually activated within less than half an hour after submitting the required documents. Failure to verify a document may take longer than this.
